Meeting Specialist: 7 Ways to Crush Broken Meeting Culture Now
If you’ve ever staggered out of a meeting wondering where the last hour of your life went—and why nothing actually changed—you’re not alone. The modern workplace is under siege by bloated agendas, pointless updates, and the kind of “collaboration” that feels more like slow-motion sabotage. The rise of the meeting specialist isn’t just some buzzword-laden HR ploy; it’s a full-blown rebellion against wasted time and organizational inertia. As enterprises teeter under the weight of aimless meetings, a new breed of professionals is emerging—the meeting specialists and their AI-powered counterparts—armed to the teeth with strategic frameworks, ruthless facilitation skills, and technologies that promise to drag your workplace out of the calendar swamp. In this deep dive, we’ll unmask the true power of the meeting specialist, expose the jaw-dropping statistics behind meeting fatigue, and give you a playbook to turn meetings from soul-crushing time drains into your organization’s sharpest weapon. Ready to crush broken meeting culture? Keep reading.
The rise of the meeting specialist: from punchline to power broker
Why the world finally noticed the meeting epidemic
Somewhere between the era of Mad Men’s long lunches and today’s back-to-back Zoom hell, enterprise culture hit an inflection point: meetings metastasized. According to recent research, 74% of employees now crave fewer meetings, with 30% citing excessive meetings as their chief source of workplace fatigue and 47% blaming meetings without purpose TeamStage, 2024. That’s not just anecdotal griping, but a global reality check on how deeply broken our collaborative rituals have become. Industry leaders are feeling the heat: reports from Forbes, 2024 and Pumble, 2024 point to staggering productivity losses and an epidemic of disengagement. Enterprises finally recognize that the “meeting problem” isn’t just an inconvenience—it’s a strategic threat.
Alt text: Stressed employees overwhelmed by meeting overload, calendars overflowing, meeting specialist.
| Year | Average Meetings per Week | Documented Productivity Impact (%) |
|---|---|---|
| 2000 | 5 | -10 |
| 2010 | 8 | -17 |
| 2020 | 12 | -25 |
| 2023 | 15+ | -32 |
Table 1: Historical spikes in meeting frequency and their impact on productivity. Source: Original analysis based on TeamStage, 2024, Forbes, 2024
The cumulative effect? A creeping malaise that saps not just hours, but innovation. The realization has forced leaders to examine not just who’s running their meetings, but how and why—and that’s where the meeting specialist enters the narrative.
A brief, brutal history of meetings gone wrong
It wasn’t always this bad—but the warning signs were there. Throughout corporate history, notorious meeting disasters have made headlines and tanked projects. The infamous “Compaq-Hewlett Packard merger meeting” where critical voices were ignored, or Kodak’s boardroom sessions that missed the digital camera revolution—these are just the tip of the iceberg. The cost? Billions lost, morale shattered, and cultures poisoned.
- Blockbuster’s digital blind spot: An executive meeting in 2000 failed to take Netflix’s offer seriously, leading to Blockbuster’s demise (Harvard Business Review, 2020).
- Kodak’s innovation freeze: Multiple meetings dismissed digital as a fad, locking the company into obsolescence.
- NASA’s Challenger briefing: Groupthink and ignored warnings during a key meeting contributed to disaster.
- Yahoo’s endless consensus: Prolonged, unfocused leadership meetings contributed to strategic paralysis.
- JC Penney’s “rebranding” session: A top-down, tone-deaf meeting sidelined dissent, unraveling the brand.
When the pain became too obvious to ignore, progressive companies turned to specialists—not to take minutes, but to overhaul the entire meeting apparatus.
Emergence of the meeting specialist: desperation or evolution?
At first, “meeting specialist” sounded like a punchline. Early roles were undervalued, often conflated with administrative work. But as the cost of bad meetings mounted, the title evolved. According to Harvard Law’s Corporate Governance Report, 2024, meeting specialists have become “influential power brokers by mastering the art and science of meetings.” Their remit now includes stakeholder analysis, decision facilitation, and navigating complex interpersonal politics.
"People used to laugh at the idea of a meeting specialist. Now they call us before a crisis." — Ava, Enterprise Meeting Facilitator
Pioneering organizations like Google and IBM formalized the role after internal audits revealed massive productivity leaks. The meeting specialist became less a desperate fix and more an evolutionary leap—someone who could architect better outcomes and broker real power.
What is a meeting specialist? Beyond the buzzword
Dissecting the role: skills, tools, and secret weapons
Forget the cliché of the note-taking assistant. Today’s meeting specialist is a hybrid strategist, psychologist, and process engineer. Their arsenal includes:
- Facilitation: Orchestrating dialogue, timeboxing, and navigating conflicts.
- Agenda design: Crafting purpose-driven blueprints for every session.
- Stakeholder management: Identifying power dynamics and ensuring all voices are heard.
- Decision capture: Turning talk into actionable next steps.
Definition list:
Meeting facilitation
: The disciplined, intentional steering of group discussion to ensure goals are achieved efficiently, minimizing derailments and maximizing engagement. Facilitators deploy techniques like timeboxing, “round-robin” input, and consensus polling.
Asynchronous collaboration
: Leveraging digital tools so team members contribute on their own schedules, reducing the need for real-time meetings and preventing “calendar gridlock.” This is critical for remote or global teams.
Decision capture
: A strategic practice of recording not just what was discussed, but what was decided, who’s accountable, and by when. This turns ephemeral talk into organizational momentum.
Alt text: Meeting specialist mapping out key discussion points on a digital tablet for enterprise meetings.
These are the skills that separate a meeting specialist from a secretary. They use whiteboards, AI-driven agendas, and digital dashboards to turn chaos into clarity.
Human vs. AI meeting specialist: battle lines drawn
The rise of AI has drawn new battle lines. Human specialists bring intuition, empathy, and the ability to read a room’s emotional temperature. AI solutions, such as Intelligent enterprise teammate platforms like futurecoworker.ai and others, deliver relentless efficiency, real-time analytics, and bias-free note-taking. Both have their strengths—and their blind spots.
| Feature | Human Meeting Specialist | AI-powered Teammate (e.g., futurecoworker.ai) |
|---|---|---|
| Emotional intelligence | High | Limited |
| Agenda adaptability | Excellent | Contextual, improving fast |
| Consistency | Variable | Near-perfect |
| Real-time analytics | Limited | Advanced |
| Bias/fatigue | Possible | None |
| Cost per session | High | Low/Scalable |
Table 2: Feature comparison: human meeting specialist vs. AI-powered Intelligent enterprise teammate. Source: Original analysis based on Forbes, 2024, futurecoworker.ai
Hybrid models are gaining traction, with humans setting strategy and AI executing logistics—offering the best of both worlds. The evolution continues, but the battle is now about who can deliver measurable value to the enterprise.
Meeting specialist or glorified secretary? Debunking myths
The biggest misconception? That meeting specialists are glorified secretaries. In reality, they drive strategic decisions and unlock hidden value, especially in high-stakes settings.
"If you think it’s all about taking notes, you’ve missed the revolution." — Jordan, Senior Meeting Strategist
Hidden benefits of meeting specialists experts won't tell you:
- They surface unspoken power dynamics that stall projects.
- They accelerate decision cycles by eliminating circular debate.
- They protect introverts from being steamrolled, ensuring all voices matter.
- They embed best practices that persist beyond a single meeting.
- They spot early warning signs of project derailment.
Case studies from Fortune 500s show that a skilled specialist can reduce meeting times by up to 40% and increase decision clarity, as shown by TeamStage, 2024.
Anatomy of a killer meeting: inside the specialist’s playbook
Agenda alchemy: transforming chaos into clarity
The best meeting agendas function like blueprints for action, not laundry lists. According to Forbes, 2024, clear agendas set expectations, drive accountability, and eliminate ambiguity.
Step-by-step guide to building a bulletproof agenda:
- Define the objective: Every agenda starts with a clear outcome—what must be decided or solved.
- Map the flow: Structure topics logically, each building on the last.
- Assign roles: Pinpoint facilitator, decision-maker, note taker, and timekeeper.
- Estimate timing: Attach realistic blocks for each topic and stick to them.
- Circulate in advance: Distribute the agenda at least 24 hours ahead, inviting feedback.
- List pre-work: Specify what prep is required (e.g., reports to review).
- Clarify decision points: Mark which items will require a vote or consensus.
Alt text: High-tech agenda visualization during a team meeting; agenda projected onto a glass wall with color-coded sticky notes.
Agendas aren’t sacred—they’re living documents. Adapt on the fly if a topic demands, but never lose sight of the goal: clarity over chaos.
The art of ruthless facilitation
Facilitation is where agendas meet reality. Specialists deploy a range of tactics: timeboxing to keep talkers in check, real-time polls to surface opinions, and tactical interventions to neutralize derailers. Mistakes—like letting discussions wander or failing to close on decisions—can kill momentum.
Three dominant facilitation styles:
- Diplomatic: Focuses on consensus-building and gentle steering, suited for sensitive topics.
- Authoritarian: Directs proceedings with a firm hand—ideal when time is short or stakes are high.
- Collaborative: Invites broad participation, leveraging group intelligence for creative solutions.
Facilitator’s self-assessment for meeting domination:
- Have I stated the meeting’s purpose up front?
- Am I watching for side conversations and redirecting as needed?
- Do I actively ensure every voice is heard, not just the loudest?
- Have I timeboxed each agenda item—and enforced it?
- Do I summarize decisions and next steps before closing?
The best facilitators flex between styles, reading the room and adjusting their approach in real time.
Capturing decisions and accountability: more than minutes
Gone are the days when meeting notes were just a polite record. Today, decision capture is the backbone of organizational follow-through. Enterprise-grade notes capture:
- What was decided (not just discussed)
- Who owns each action item
- Deadlines and next steps
| Aspect | Traditional Minutes | Action-oriented Decision Capture |
|---|---|---|
| Record of discussion | Extensive, often unfocused | Only critical discussion documented |
| Decisions | Buried inside notes | Clearly highlighted with context |
| Action items | Listed, sometimes vague | Assigned to individuals with deadlines |
| Accountability | Implicit, rarely tracked | Explicit, tracked post-meeting |
Table 3: Comparison of traditional minutes vs. action-oriented decision capture. Source: Original analysis based on Forbes, 2024.
Tips for ensuring follow-through:
- Summarize decisions at the end of every meeting.
- Send action logs within 15 minutes.
- Use AI or automation tools to track tasks and deadlines.
- Revisit action items at the start of the next session.
Current state of the field: tech, trends, and the AI revolution
How AI is rewriting the rules of enterprise meetings
AI-powered solutions, from real-time transcription to agenda optimization, are fundamentally changing the landscape. Platforms like futurecoworker.ai automate scheduling, capture decisions, and provide actionable summaries—all within your inbox. According to Pumble, 2024, 41% of employees say that video and AI-powered calls improve inclusion and engagement in remote settings.
Alt text: AI coworker leading a digital and in-person team meeting, sentiment analytics on screen.
Adoption rates are climbing—especially in globally distributed teams. Real-time analytics surface hidden bottlenecks, while AI notetakers capture everything, freeing humans to focus on strategy.
Remote, global, always-on: the new meeting reality
The hybrid era isn’t a blip—it’s the new normal. Enterprises now juggle time zones, languages, and cultural norms. Challenges include screen fatigue, unequal participation, and tech hiccups. Yet opportunities abound: asynchronous updates and digital whiteboards level the playing field.
Consider the contrast: in the US, meetings often feature open debate; in Japan, consensus is built offline to save face; in Scandinavia, flat hierarchies drive inclusive dialogue. Multinational teams must navigate these differences with precision.
Red flags to watch out for in remote meeting culture:
- “Silent” attendees who never contribute
- Tech dropouts or platform fatigue
- Decisions made informally, off-the-record
- Agenda creep—too many topics, not enough time
- No clear next steps or owner for action items
Staying vigilant helps prevent fragmentation and disengagement.
From analog to algorithm: the specialist’s evolving toolkit
The modern meeting specialist’s toolkit spans low-tech to bleeding edge. Essentials include:
- Digital whiteboards (Miro, Jamboard)
- Collaborative docs (Google Docs, Notion)
- AI notetakers (futurecoworker.ai, Otter.ai)
- Automated scheduling (Calendly)
- Sentiment analytics dashboards
Priority checklist for upgrading your meeting tech stack:
- Audit current tools for gaps (missing automation, lack of analytics).
- Pilot new solutions with a small team.
- Integrate tech into existing workflows—don’t add friction.
- Train staff, offering support and quick wins.
- Monitor adoption and iterate regularly.
Alt text: Old-school meeting management tools vs. modern digital dashboard for meeting specialists.
The right stack powers efficiency, but overloading on tools can backfire. Choose wisely—and always align with meeting goals.
Real-world impact: case studies and cautionary tales
When the specialist saves the day: enterprise transformations
Let’s get specific. In a Fortune 100 tech firm, a mission-critical product launch was floundering—missed deadlines, blame games, no clear decisions. Enter the meeting specialist: within two weeks, they restructured weekly meetings, enforced tight agendas, and tracked action items religiously. Result? Delivery speed increased by 25%, and cross-team trust rebounded.
Alternative approaches, like hiring an external consultant or switching project managers, were considered—but lacked the immediacy and surgical precision of dedicated meeting facilitation.
Alt text: Successful enterprise team celebrating after a meeting specialist rescued a failing project, whiteboard filled with next steps.
The hidden costs of bad meetings: numbers they don’t want you to see
Research from Iseo Blue, 2023 and Forbes, 2024 is unequivocal: bad meetings don’t just waste time—they kill innovation, increase turnover, and drag down company profits.
| Impact Area | Estimated Loss per 100 Employees/year | Source |
|---|---|---|
| Lost productivity | $2.5 million | Forbes, 2024 |
| Voluntary turnover | +15% | Iseo Blue, 2023 |
| Burnout/Absenteeism | +22% | Pumble, 2024 |
Table 4: Statistical summary: impact of bad meetings on company bottom line. Source: Forbes, 2024, Iseo Blue, 2023
"A single bad meeting can cost more than a round of layoffs." — Sam, Organizational Psychologist (Forbes, 2024)
When meeting specialists fail: cautionary tales and recovery strategies
Sometimes, even the best intentions implode. At a global bank, a newly hired meeting specialist tried to impose Silicon Valley-style standups on a risk-averse, hierarchical culture. The backlash was swift: confusion, silence, then quiet rebellion. What went wrong? No stakeholder buy-in, no cultural adaptation.
How to recognize when your meeting specialist strategy is broken:
- Meetings feel more rigid, not more effective.
- Complaints about “change fatigue” spike.
- Action items aren’t followed up—or are ignored.
- Turnover among key team members rises.
- Metrics show no improvement after 90 days.
When that happens, pause and retrench: listen to feedback, tailor the approach, and, most importantly, don’t cling to a failing process.
How to become a meeting specialist: career roadmap
Skills and certifications that actually matter
So you want to join the meeting revolution? Employers are after a mix of hard and soft skills: facilitation certifications (like IAF or ICA), advanced knowledge of digital collaboration tools, emotional intelligence, and a knack for change management. What’s overrated? Generic project management courses—specialists need depth, not just breadth.
Step-by-step guide to mastering meeting specialist skills:
- Get certified: Seek out facilitation-focused qualifications (e.g., International Association of Facilitators).
- Shadow experts: Observe skilled facilitators in live settings.
- Master tech: Get hands-on with digital whiteboards, notetakers, and scheduling software.
- Build a playbook: Document techniques, checklists, and lessons learned.
- Practice relentlessly: Run workshops, retrospectives, and high-stakes meetings.
- Seek feedback: Continuously refine your craft with peer and participant reviews.
Alt text: Aspiring meeting specialist learning new skills at night with books and a laptop.
From accidental facilitator to strategic powerhouse
Many meeting specialists start by accident—HR coordinators, project managers, or IT leads tasked with “making meetings better.” Over time, they build reputations as fixers and ascend to strategic roles.
Alternative routes include transitioning from consulting, operations, or even customer success—anywhere process and people intersect.
Unconventional routes to becoming a meeting specialist:
- Start by volunteering to facilitate tough cross-department meetings.
- Leverage a background in conflict resolution or therapy.
- Bring tech chops—be the person who automates agendas and follow-ups.
- Pilot a “meeting reset” initiative in a startup or nonprofit.
Common pitfalls for new specialists—and how to dodge them
Even ambitious newcomers can stumble. Classic mistakes include over-structuring agendas (stifling creativity), ignoring company culture, or neglecting post-meeting follow-up.
Top 7 traps new meeting specialists fall into, and how to avoid each:
- Overengineering: Don’t let process become the enemy of progress.
- Ignoring politics: Map stakeholders—power isn’t always on the org chart.
- Skipping preparation: The best meetings start before anyone enters the room.
- Neglecting follow-up: Action without accountability is just noise.
- Misjudging culture: Adapt facilitation style to context.
- Tech overload: Use tools to serve people, not the other way around.
- Feedback aversion: Seek criticism—it’s how you level up.
As you dodge these pitfalls, remember: every failed meeting is a lesson in disguise, not a career-killer.
Controversies and debates: the politics of meetings
Are meeting specialists democratizing or gatekeeping collaboration?
Here’s the paradox: a skilled meeting specialist can unlock unheard voices, but strict rules can also reinforce hierarchies. In some organizations, the process becomes so codified that spontaneity dies.
"Every rule you set changes who gets heard." — Lee, Organizational Sociologist (Harvard Business Review, 2023)
Academic research highlights both sides: democratization through structure, or gatekeeping through bureaucracy. The balance? Empower facilitators to adapt rules to context and challenge the status quo, not entrench it.
The ethics of AI in meetings: trust, transparency, and surveillance
As AI embeds itself into meeting workflows, concerns around privacy and algorithmic bias mount. Who owns the data? Can teams trust digital notetakers with sensitive information? According to Forbes, 2024, transparency and clear consent are now table stakes.
Definition list:
Ethical AI
: AI systems designed to prioritize fairness, transparency, and respect for user data—especially critical in meeting contexts where sensitive topics arise.
Transparency
: Clear communication about what data is collected, how it’s used, and who can access it. Builds digital trust and enables compliance.
Digital trust
: The confidence that digital tools will handle information responsibly, backed by security, accountability, and user agency.
Alt text: Symbolic image of AI observing enterprise collaboration during a digital meeting.
Ethical meeting management isn’t optional—it’s a competitive advantage.
Who really benefits from better meetings—and who loses?
There are always winners and losers in any efficiency revolution. Efficient meetings can empower introverts (structured input), but can also sideline mavericks who thrive in chaos. Management gains control, but some creative energy may be lost.
| Stakeholder Group | Likely Impact of Meeting Optimization |
|---|---|
| Senior management | Increased control, clearer reporting |
| Middle managers | Higher accountability, less autonomy |
| Frontline staff | More engagement, but tighter guardrails |
| Creative teams | Risk of stifling spontaneity |
| Remote workers | More inclusion, but possible surveillance concerns |
Table 5: Stakeholder impact matrix: effects of meeting optimization across departments. Source: Original analysis based on Forbes, 2024, Harvard Law, 2024.
The key is to design processes that flex, not freeze.
Actionable strategies: transforming your meeting culture today
Self-diagnosis: is your company ready for a meeting specialist?
Before you jump on the specialist bandwagon, assess your organization’s pain points. Warning signs include chronic overruns, recurring agenda confusion, and widespread “meeting fatigue.” Leaders should also evaluate readiness for AI-powered support, such as an intelligent enterprise teammate from futurecoworker.ai.
Quick reference guide: readiness for meeting specialist implementation
- Meetings regularly exceed scheduled time.
- Staff complain about unclear objectives.
- Decisions are rarely tracked or followed up.
- Leadership is open to change.
- There’s budget for training or technology upgrades.
- Digital literacy is strong across teams.
If you tick more than half, it’s time to call in the pros.
Building buy-in: how to get leadership and teams on board
Resistance is guaranteed. To win skeptics, frame meeting specialists as enablers, not enforcers. Highlight case studies from similar industries, and pilot changes before a full rollout.
Timeline of meeting specialist adoption: from pilot to full rollout
- Initial audit: Survey staff, analyze meeting logs.
- Pilot program: Trial with one or two teams.
- Feedback loop: Collect data, refine approach.
- Leadership debrief: Share wins (and fails).
- Full rollout: Scale best practices organization-wide.
- Ongoing review: Regular check-ins, continuous improvement.
Ongoing engagement is about proving value—fast.
Measuring impact: KPIs, ROI, and what really counts
The only way to silence the skeptics is with hard data. Track metrics like meeting duration, action item closure rates, decision turnaround time, and participant satisfaction.
| KPI | Baseline | Target | Achieved (Example) |
|---|---|---|---|
| Average meeting length | 60 min | < 40 min | 35 min |
| % meetings with clear agenda | 30% | 90% | 95% |
| Action item completion | 50% | 85% | 88% |
| Participant satisfaction | 3/5 | 4.5/5 | 4.7/5 |
Table 6: KPI dashboard: sample metrics for measuring meeting specialist impact. Source: Original analysis based on TeamStage, 2024, Forbes, 2024.
Review regularly—and iterate. The best meeting cultures never stop evolving.
Beyond the meeting specialist: the future of collaboration
Predicting the next wave: automation, AI, and human touch
Enterprise collaboration sits at the crossroads of human ingenuity and algorithmic power. Tomorrow’s meetings might blend voice-driven AIs, real-time translation, and holographic participation. But don’t count out the human touch—empathy and creative spark can’t be automated away.
Possible scenarios:
- Total automation: AI runs logistics, humans focus only on decision-making.
- Hybrid symbiosis: AI augments, not replaces, the human facilitator.
- Backlash and balance: Organizations rediscover the value of occasional, unstructured meetings for innovation.
Alt text: Office of the future blending holographic AI tech and human interaction for optimized meetings.
Adjacent roles and the expanding collaboration ecosystem
The meeting specialist isn’t alone. As collaboration gets smarter, new job titles emerge: digital collaboration architect, cultural facilitator, AI workflow designer.
Unconventional uses for meeting specialists and their skills:
- Mediating mergers and acquisitions
- Crisis management task forces
- Onboarding for remote-first teams
- Cross-cultural training programs
Case in point: a former meeting specialist at a fintech startup pivoted to become a “Remote Workplace Culture Strategist,” leveraging their facilitation chops to transform onboarding and engagement.
Final synthesis: will the meeting specialist survive the next disruption?
The meeting specialist’s journey mirrors that of every insurgent role—first ignored, then mocked, then indispensable. As enterprises face the unyielding tide of digital work, one fact remains: meetings shape culture, drive decisions, and define momentum.
"The only meeting that can’t be improved is the one you skip forever." — Riley, Meeting Transformation Coach
If you’re ready to lead the charge against broken meeting culture, the time is now. Whether you call in a human, deploy an AI, or fuse both, the revolution starts with a single agenda. Will you take it?
Supplementary deep-dives: meeting culture, trust, and AI ethics
How organizational culture shapes the meeting specialist’s power
The meeting specialist’s impact varies by industry and culture. In tech startups, agility and experimentation are prized; specialists have broad freedom to innovate. In traditional corporates, buy-in is harder won but can yield seismic shifts when achieved. Nonprofits tend to value inclusivity, giving specialists a mandate to democratize dialogue.
Startups can pivot fast—specialists should focus on lean experimentation. Corporates need stepwise change, with data-driven pilots. Nonprofits thrive on consensus; here, patience and empathy are critical.
Building trust in digital collaboration: more than just tools
Trust is the linchpin of successful meetings, digital or otherwise. According to Forbes, 2024, transparent agendas, fair facilitation, and visible decision logs build trust over time.
5 ways to cultivate trust in meetings—human or AI-led:
- Use transparent agendas to clarify purpose.
- Rotate facilitation roles to break power imbalances.
- Capture and share decisions immediately.
- Encourage anonymous feedback on meeting quality.
- Honor commitments—review action items at each session.
AI, automation, and the new frontier of meeting privacy
Emerging regulations now target digital meeting management. GDPR, CCPA, and a wave of new privacy laws are redrawing the boundaries of data capture. As AI notetakers proliferate, specialists must be vigilant about compliance.
| Year | Regulatory Milestone | Key Impact on Meetings |
|---|---|---|
| 2018 | GDPR (EU) | Explicit consent required for recordings |
| 2020 | CCPA (California) | Rights to opt out of data capture |
| 2023 | AI Act (proposed, EU) | AI explainability, risk assessment |
Table 7: Timeline of key regulatory milestones affecting digital meeting management. Source: Original analysis based on Forbes, 2024.
Stay compliant: audit your tech stack, secure explicit consent, and partner with legal when deploying new tools.
In summary: The meeting specialist, whether flesh and blood or algorithmic, is the insurgent your company needs to crush broken meeting culture. By blending sharp strategy, psychological insight, and next-gen tech, they transform meetings from a drag to a competitive advantage. The only question left: will you lead, or will you lag? The power is in your hands.
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