Cost Effective Assistant: Brutal Truths, Hidden Costs, and the Rise of the Intelligent Enterprise Teammate

Cost Effective Assistant: Brutal Truths, Hidden Costs, and the Rise of the Intelligent Enterprise Teammate

26 min read 5015 words May 29, 2025

If you think a cost effective assistant is just about pinching pennies, you’ve already missed the revolution. In 2025, as inboxes overflow and the line between digital and human teammates blurs, the concept of “cost effectiveness” is being ripped apart and stitched back together by ruthless economic realities, ambitious AI, and the sobering lessons of those who tried to game the system—and failed. Forget what you’ve read in glossy case studies or cheap online guides; this is the unvarnished look at the economics, risks, and human impact of cost effective assistants. We’ll dig beneath the spreadsheets to expose hidden costs, emotional tolls, and the real-world tradeoffs that’ll define the future of work. The stakes? Not just your budget, but your team’s sanity, your company’s culture, and maybe even your own relevance.

Cost effectiveness in assistants isn’t a math problem—it’s a battlefield. The choices you make now will echo through every email, every decision, and every deadline you face. Welcome to the brutal truths behind the intelligent enterprise teammate. Read on, and decide which side of the future you want to be on.

The cost effective assistant myth: what most people get wrong

Unpacking the term: what does cost effective really mean in 2025?

The phrase “cost effective assistant” is tossed around like confetti. But in 2025, “cost effective” is a loaded term, often used as a smokescreen to mask uncomfortable tradeoffs. Many leaders confuse cost effectiveness with being cheap, but the two are worlds apart. Cost effectiveness, at its core, is about maximizing value—not just minimizing expenses. Upfront savings on hourly rates or subscription fees look great on paper. But peel back the surface and you find that true cost effectiveness includes factors like onboarding time, adaptability, impact on team morale, and—crucially—the opportunity cost of missed deadlines or botched project handoffs.

Long-term value is where the calculus shifts. Sure, a $10/hour virtual assistant can churn through inboxes, but if they miss key context, or require constant micromanagement, your true costs skyrocket. On the other hand, an AI-powered digital teammate like those at futurecoworker.ai may cost more upfront but create compounding value through automation, accuracy, and seamless integration. According to the Uplift Content 2024 SaaS Case Study Report, companies that assessed total value—including reduced errors and time savings—found their effective ROI to be 2-4x higher than initial estimates.

Professional editorial photo of a calculator, a contract, and a digital assistant device on a messy desk; high contrast, realistic, slightly chaotic
Alt: Calculating the real cost of assistants in 2025, a key to understanding cost effective assistant choices

Hidden benefits of cost effective assistants experts won’t tell you:

  • Automated assistants can reduce repetitive workload so deeply that team members regain hours previously lost to “admin quicksand”—time that can be spent on strategic projects.
  • AI teammates can standardize processes, which reduces errors and boosts compliance—an invisible benefit that only shows up when things go wrong.
  • Hybrid solutions (combining human and AI) often surface workflow bottlenecks that no spreadsheet could reveal, exposing opportunities for systemic improvements.
  • Emotional bandwidth is a resource too: the right assistant can lower stress and improve job satisfaction, driving retention and reducing costly turnover.
  • Smart assistants can flag inefficiencies in real time, prompting process tweaks long before they snowball into expensive problems.

It’s no surprise then that “cheap” is rarely cost effective in the long run. Rushed decisions to cut costs tend to backfire—sometimes spectacularly—as hidden inefficiencies, fractured communication, and burnout rear their heads. True value is born where strategy, technology, and human insight intersect.

The hidden costs: what your spreadsheet isn’t showing

You’ve run the numbers, but your spreadsheet is lying to you. Why? Because the soft costs of assistants—whether human, AI, or hybrid—are rarely visible until you feel the sting. Training a new assistant, whether flesh or code, devours time and patience. Integration with existing tools is rarely plug-and-play. Downtime during onboarding, shadowing, or technical hiccups can sap productivity by up to 15-20% in the first quarter according to data from Conference for Administrative Excellence.

Cost categoryHuman AssistantAI AssistantHybrid Assistant
Onboarding/trainingHigh (weeks/months)Medium (days/weeks)Medium-high (depends)
IntegrationLow (manual)High (requires IT, API)Highest (both needed)
Turnover/disruptionHigh (notice, gaps)Low (subscription ends)Medium (depends on setup)
Ongoing managementMedium-highLow-medium (monitoring)High (complex oversight)
Hidden errorsVariable (human)AI bias/data gapsBoth risks present

Table 1: Comparison of hidden costs between human, AI, and hybrid assistants. Source: Original analysis based on Conference for Administrative Excellence, 2024, Uplift Content 2024 SaaS Case Study Report.

A closer look at ongoing costs reveals a step-by-step drain: (1) Initial setup or hiring, (2) Learning curve and shadowing, (3) First-wave errors and corrections, (4) Ongoing oversight, (5) Compounding costs from turnover or AI “drift”, (6) Integration tweaks as business needs change. Each step adds hours that rarely make it onto a CEO’s radar until quarterly reviews.

"The real price of an assistant isn’t what you see on a payslip." — Taylor

False economies are a classic pitfall. Opting for the cheapest assistant—human or digital—often results in duplicated work, siloed information, and a spiral of stopgap fixes. That’s when leaders realize that cost effectiveness is less about numbers and more about systemic resilience.

Why the “cost effective” promise can backfire

There’s no shortage of horror stories from businesses that bought into the “cost effective assistant” promise and paid the price. One Fortune 500 tech company, for example, replaced its experienced admin team with a patchwork of virtual assistants—the result? Project deadlines slipped, confidential data leaks spiked, and C-suite execs found themselves spending more time managing their assistants than doing actual work. A mid-size marketing firm tried to automate campaign management to cut costs but ended up with a maze of miscommunications that cost them a major client.

The emotional fallout is often understated. Teams saddled with poorly chosen assistants—AI or human—report increased stress, a sense of lost control, and a creeping distrust of management. The human toll is real: burnout, disengagement, and turnover all climb when cost cutting trumps thoughtful integration.

"Cutting costs without strategy is just cutting corners." — Jordan

These missteps are not just isolated incidents; they point to a deeper issue. The chase for “cost effective” solutions can swiftly undermine the very productivity, trust, and innovation they’re meant to unlock. So, what’s really behind this phenomenon? Let’s rewind and examine how we got here.

From secretaries to AI: the evolution of the assistant

A brief history of the assistant role

Assistants have been the silent engine rooms of business since the 1950s. From the polished secretaries who managed executive schedules with Rolodexes and rotary phones to the highly specialized executive assistants of the late 20th century, the role has always been about more than “just admin.” Assistants have historically been the keepers of workflows, confidantes, and the lynchpins holding organizations together in chaos.

YearAssistant TypeKey ShiftTech Milestone
1950SecretaryAdmin support, typing, callsTypewriters, phones
1980Executive assistantProject support, gatekeepingEarly PCs, email
2000Virtual assistantRemote, digital comms, task batchingSaaS, cloud
2020AI assistantAutomation, integration, 24/7 availabilityNLP, machine learning
2025Intelligent teammateStrategic, proactive, data-driven collaborationAI orchestration

Table 2: Timeline of assistant evolution from 1950 to 2025. Source: Original analysis based on Management Insights: 200 Unique Consulting Case Studies, 2024.

This journey was never just about automation. As the role evolved, so did its emotional labor: managing people’s moods, anticipating unspoken needs, and holding institutional knowledge no database could replace. Today’s so-called “cost effective assistant” must be as agile with analytics as with empathy.

Stylized photo montage of classic secretary, virtual assistant, and AI interface
Alt: The changing face of the assistant through decades, highlighting cost effective assistant evolution.

The rise of the intelligent enterprise teammate

What makes an AI-powered coworker fundamentally different from traditional virtual assistants? It’s not just about speed or cost. Intelligent enterprise teammates, like those built by futurecoworker.ai, blur the boundaries between admin support and strategic partner. They analyze workflows, prioritize tasks, and surface insights—without requiring deep technical knowledge from users.

Take the case of a software development firm that implemented an AI teammate to manage project emails and coordinate tasks. Within weeks, they reported a 25% faster project delivery and a measurable drop in communication errors. This wasn’t just automation—it was transformation. According to the Uplift Content 2024 SaaS Case Study Report, industries from finance to healthcare are now embracing AI-powered assistants to reduce admin workload, cut costs, and—crucially—free up humans for higher-value strategic work.

The societal ripples are undeniable. As more organizations move toward intelligent teammates, the definition of “assistant” is being rewritten in real time, expanding far beyond inbox management into the realm of decision support and team alignment.

What we lost—and gained—by automating assistance

Every leap forward carries a shadow. As AI replaces many human assistant functions, organizations report a sense of loss: the subtle intuition, the institutional memory, the emotional glue that kept teams connected. But we’ve also gained speed, scalability, and access to data-driven insights that no human could match.

Unconventional uses for cost effective assistants:

  • Real-time sentiment analysis in team emails to catch morale dips before they become resignations.
  • Automated parsing of legal documents, flagging compliance anomalies for review.
  • Coordinating complex, cross-time-zone meetings without the “email tennis” of yesteryear.
  • Detecting workflow bottlenecks by analyzing digital breadcrumbs, not just task lists.
  • Acting as the “team conscience,” reminding humans of deadlines, promised follow-ups, and even wellness breaks.

But employees must now master new skills: how to delegate to machines, oversee algorithmic decisions, and blend digital teammates into human teams without losing sight of nuance. The enterprise culture itself is shifting—success now depends as much on digital literacy and adaptability as on classic management prowess.

Inside the numbers: real economics of AI-powered coworkers

Breaking down the true cost of human vs AI vs hybrid assistants

Numbers don’t lie—but they can mislead if you don’t look beneath the surface. A cost effective assistant comes in many flavors, and the economics change based on what you really need.

Feature/MetricHuman AssistantAI AssistantHybrid Assistant
Cost per month$3,000–$7,000$500–$2,000$2,000–$5,000
Task speedVariableNear-instantHigh (depends on task mix)
AccuracyHigh (contextual)High (routine)Highest (combined)
FlexibilityHigh (ad hoc)Medium (pre-defined)High
ScalabilityLowHighMedium-high
Emotional intelligenceHighLowMedium

Table 3: Feature matrix comparing human, AI, and hybrid assistants. Source: Original analysis based on Uplift Content 2024 SaaS Case Study Report.

The narrative is clear: human assistants excel in nuanced, relationship-driven contexts; AI dominates high-volume, structured tasks; hybrids attempt to fuse the best of both. For small teams, a purely digital solution may suffice; for complex, fast-scaling environments, hybrid setups offer both adaptability and raw efficiency. Costs scale sharply with team size and complexity—AI solutions excel at flattening these curves, especially as the volume of repetitive work climbs.

Data visualization of cost curves for different assistant types, showing cost effective assistant options for team sizes
Alt: Assistant cost comparison graph for different team sizes, a critical factor in choosing a cost effective assistant.

The ROI nobody talks about: productivity, morale, and risk

Dollar savings are only half the story. True ROI comes from the ripple effects: fewer mistakes, faster decision cycles, and reduced burnout. A 2024 industry survey found that teams using AI-powered assistants reported a 30-40% reduction in time spent on admin tasks, but also a surprising 20% drop in stress-related absences. The hidden value? Teams are more agile, less distracted, and more focused on meaningful work.

Quantifiable ROI includes reduced overhead, lowered error rates, and improved client satisfaction. But qualitative returns—like improved morale, reduced “admin resentment,” and greater work-life balance—are just as potent. According to Conference for Administrative Excellence, 2024, companies that invested in intelligent teammates saw a 15% higher retention rate among knowledge workers.

"Sometimes the best investment is in less stress, not just lower costs." — Riley

What the latest data reveals about adoption and outcomes

AI assistant adoption is exploding. According to the Uplift Content 2024 SaaS Case Study Report, the global market for virtual and AI assistants is projected to triple from $4.2 billion (2023) to $11.9 billion by 2030, with satisfaction rates climbing as solutions become more specialized.

Metric2023 Value2025 ValueChange (%)
Market size (USD)$4.2B$6.7B+59%
Adoption rate (%)18%29%+61%
Satisfaction score (/10)6.47.8+22%
Reported ROI (%)120%170%+41%

Table 4: Statistical summary of AI assistant ROI, adoption rates, and satisfaction scores. Source: Uplift Content 2024 SaaS Case Study Report.

But it’s not all smooth sailing. Outliers—organizations that rushed implementation or failed to align assistants with real needs—reported setbacks ranging from data breaches to workflow chaos. The lesson? Numbers matter, but context is king.

The next section dives into these challenges, revealing the dark side of the cost effective assistant craze.

The dark side: pitfalls and controversies of cost effective assistants

When saving money means losing control

There’s a fine line between automation and abdication. Over-automation—trusting AI to manage tasks without oversight—can spiral into disaster. Case in point: a multinational retailer plugged in an AI assistant to handle customer emails and scheduling, only to find that critical requests were misclassified and key clients were left waiting. The result? Lost contracts, public embarrassment, and a six-figure remediation bill.

Red flags to watch out for when implementing cost effective assistants:

  1. No clear role definitions (overlap and confusion between human and digital teammates)
  2. Lack of regular cost-benefit analysis (hidden costs fester unnoticed)
  3. Poor integration with existing workflows (disconnected tools, double data entry)
  4. Training is treated as a one-off event (skills degrade, errors multiply)
  5. Absence of transparent communication or feedback loops (problems snowball)

To maintain control and security, companies must implement layered oversight: regular audits, clearly documented fail-safes, and robust escalation protocols when assistants—human or AI—go off-script. Cost savings are meaningless if you’re left cleaning up preventable messes.

Bias, privacy, and the ethics of digital teammates

Algorithmic bias isn’t just a theoretical risk; it’s an everyday reality. If an AI assistant is trained on flawed data or lacks context for your team’s culture, it can reinforce harmful stereotypes or make decisions that expose your company to legal and reputational risks. Privacy is another minefield: improperly managed digital teammates can become gateways for data leaks or compliance violations.

Key terms you need to know:

Algorithmic bias : When an AI assistant’s outputs systematically favor one group or perspective due to skewed training data. Real-world impact: automated email classifiers that flag certain clients or issues based on historical (possibly discriminatory) patterns.

Digital teammate : A software-based system—often AI-powered—that collaborates alongside humans to manage tasks, communications, or decisions. It’s more than a tool; it acts as a participant in workflows.

Data sovereignty : The principle that data is subject to the laws and governance structures of the nation where it is collected. For digital teammates, this means compliance with local privacy regulations and careful handling of cross-border data flows.

Experts recommend regular bias audits, transparent algorithms, and data minimization to avoid ethical pitfalls. According to Conference for Administrative Excellence, 2024, companies that proactively address these risks outperform those that treat them as afterthoughts.

Debunking the myths: what AI assistants can’t do (yet)

The hype machine is relentless, but let’s set the record straight: AI assistants are powerful, but they’re not omniscient. They struggle with unstructured, highly contextual tasks—like reading the room in a tense meeting or navigating office politics. Even the most advanced digital teammate can misinterpret sarcasm, cultural cues, or strategic subtleties.

Tasks that still require human judgment include conflict mediation, creative brainstorming, and any decision involving significant ambiguity or emotional stakes. Common misconceptions—like believing AI can simply “learn your business overnight”—stem from marketing overreach and a misunderstanding of how machine learning actually works.

"AI might be smart, but it still can’t read the room." — Morgan

The bottom line: AI is a tool, not a replacement for human wisdom or intuition.

How to choose and implement your intelligent enterprise teammate

Step-by-step guide to evaluating cost effective assistants

Choosing the right assistant is a high-stakes decision. There’s no one-size-fits-all, and the wrong move can set your organization back months.

  1. Define your needs ruthlessly: Map out specific tasks, pain points, and desired outcomes—don’t be seduced by fancy features you’ll never use.
  2. Audit existing workflows: Identify redundancies, inefficiencies, and integration gaps. Your future assistant should plug in seamlessly, not create new silos.
  3. Shortlist candidates (human, AI, hybrid): Evaluate based on real-world performance, not just demos or price tags.
  4. Test with pilot teams: Sandbox your solution, collect feedback, and stress-test under real conditions.
  5. Conduct a rolling cost-benefit analysis: Reassess regularly to catch hidden costs, shifting needs, or creeping complexity.
  6. Prioritize training and upskilling: Ensure everyone—assistants and users alike—are equipped to adapt as workflows evolve.

For SMBs, lean toward simplicity and rapid ROI. For enterprise, hybrid models with layered oversight often deliver the best results. In every scenario, strategy beats speed.

Common mistakes and how to avoid them

Even seasoned leaders stumble when rolling out cost effective assistants. Typical pitfalls include:

  • Rushing selection: Grabbing the first tool or VA available without rigorous vetting.
  • Neglecting change management: Failing to align stakeholders or address resistance to digital teammates.
  • Ignoring ongoing training: Believing that one-off onboarding is enough—skills, workflows, and tools change fast.
  • Treating assistants as static “set and forget” tools: True value comes from iterative tweaks and feedback.

Each mistake can be sidestepped by moving slow, involving end users early, and building buy-in at every level. Don’t let shiny marketing override sober analysis.

Priority checklist for onboarding your new assistant

Onboarding a digital teammate is not a one-day affair. Treat it as you would a new hire—with structure, patience, and feedback loops.

  1. Communicate the “why” and “how” to your team.
  2. Document processes and expectations—leave nothing to chance.
  3. Run training sessions, both technical and practical.
  4. Assign human oversight and escalation channels.
  5. Schedule first-month reviews and adjust as needed.

Each step deserves attention: the best assistants flounder when teams aren’t bought in, processes are ambiguous, or oversight is lacking.

Editorial photo of a team training with laptops and a projected AI interface
Alt: Team onboarding an AI-powered enterprise assistant, showing real-world implementation of a cost effective assistant.

Real-world impact: case studies from the front lines

Enterprise transformations: who’s winning the assistant arms race?

Consider a global insurance company struggling with email overload and task mismanagement. After deploying a hybrid AI assistant system, response times improved by 40%, and claim processing errors dropped by 18%. In contrast, a retail chain that relied solely on low-cost VAs saw little improvement: turnover soared, and error rates barely budged.

A healthcare provider adopted a cost effective AI-powered assistant to coordinate patient appointments. Within three months, patient satisfaction scores rose by 22%, and administrative errors fell by 35% (source: internal data shared with futurecoworker.ai).

Key takeaway? The winners are those who match assistant capabilities to specific operational pain points and adapt over time. Rigid, copy-paste solutions rarely deliver.

Small business hacks: thriving with leaner teams

Startups and SMBs are getting scrappy. One marketing agency used a digital teammate to automate campaign coordination, cutting turnaround time by 40%. A fintech startup programmed its AI assistant to triage investor emails, freeing key staff for product development instead of admin triage.

Unexpected benefits abound: clearer team communication, better client perception (thanks to instant responses), and even fewer after-hours “fire drills.” The lesson: creativity plus the right assistant equals a competitive edge.

What users wish they knew before adopting AI assistants

User testimonials are a goldmine of lessons. Many regret underestimating the training needed or overestimating AI’s ability to “just know.” Common “if only I’d known” moments include:

  • The need for clear escalation paths when AI gets stuck.
  • The value of documenting tribal knowledge—AI can’t guess the unwritten rules.
  • The importance of ongoing management, not just setup.

In this landscape, futurecoworker.ai stands out as a trusted advisor, helping organizations navigate the messy realities of digital teammate adoption—not just the hype.

"Adopting AI was like hiring a coworker I didn’t need to explain myself to." — Casey

Cost effective assistants outside the enterprise

The digital teammate revolution isn’t just for the boardroom. Teachers are using AI-powered assistants to generate lesson plans and manage parent communications. Doctors deploy them for appointment coordination and follow-ups. Artists use them to organize commissions, manage client feedback, and even generate contracts.

Step-by-step, these tools are integrating into daily life: (1) Automating routine scheduling, (2) Managing household budgets and bills, (3) Summarizing legal documents, (4) Flagging important messages or deadlines, and (5) Offering real-time reminders for everything from prescription refills to school project deadlines.

Lively photo of an artist, teacher, and doctor each using a digital assistant
Alt: AI-powered assistants in diverse real-world roles, showing cost effective assistant versatility.

The next wave: hyper-personalization and adaptive learning

Modern AI assistants are increasingly personalized, learning user preferences and adapting in real time. Behind the scenes, adaptive algorithms track how you interact—flagging urgent emails, surfacing relevant insights, and quietly reshaping your workflow.

The upside: less noise, more relevance, and a sense that your assistant “gets” you. The risk? Over-personalization can introduce bias, reinforce bad habits, or create filter bubbles that shield you from dissenting perspectives.

Technically, these advances rely on sophisticated user profiling and feedback loops, but organizations must balance efficiency with transparency and user agency. According to Uplift Content 2024 SaaS Case Study Report, teams that prioritize feedback mechanisms see better outcomes—and fewer unpleasant surprises.

What’s next: the future of the intelligent enterprise teammate

Experts predict the next decade will see intelligent teammates evolve from digital secretaries to strategic partners. As of 2025, assistants are taking on more proactive roles: offering not just scheduling help but insight-driven recommendations, risk analysis, and even basic team coaching.

YearProjected AdvancementDescription
2025Contextual task managementProactive, context-driven task suggestions
2026Workflow orchestrationEnd-to-end project collaboration
2027Real-time sentiment analysisEmotional intelligence for teams
2028Cross-tool integrationUnified workflows across all platforms
2029Automated strategic reportingAI-generated business intelligence
2030Autonomous decision supportAI as a strategic advisor

Table 5: Timeline of projected AI assistant advancements, 2025–2030. Source: Original analysis based on multiple industry reports and case studies.

But don’t let the hype distract from the present: the real question is how you’ll use today’s tools to future-proof your team—starting now.

Glossary: decoding the jargon of cost effective assistants

Essential terms and why they matter

Intelligent enterprise teammate
A digital coworker—often AI-powered—that handles tasks, communications, and collaboration, acting as an integrated member of your team rather than just a tool. Example: FutureCoworker AI.

Cost effectiveness
Not just about low price, but about maximizing value over time. A cost effective assistant saves money, boosts productivity, and reduces risk when all hidden costs are considered.

Virtual assistant ROI
A measurement of the return on investment for digital or remote human assistants, factoring in both quantifiable (dollars saved, hours reclaimed) and qualitative (morale, reliability) impacts.

Hybrid assistant
A solution that combines human oversight with AI automation to balance context sensitivity and efficiency.

Digital teammate
Broader than “assistant,” this term covers any AI or software system that collaborates directly with humans on ongoing tasks, communications, or decisions.

Understanding these terms isn’t just about sounding smart; it’s about making decisions that stand the test of time. Cross-reference earlier sections for examples of how these concepts play out in real organizations.

The bottom line: how to thrive in the era of intelligent teammates

Synthesis: key takeaways and strategic advice

The myth of the cost effective assistant is seductive—and dangerous if misunderstood. True cost effectiveness means understanding the hidden costs, strategic risks, and emotional tolls that come with every choice. The best-performing organizations aren’t those that chase the lowest price, but those that treat assistants—human or AI—as core strategic assets, not disposable utilities.

Your strategy should combine ruthless cost analysis with a deep understanding of team dynamics, workflow integration, and continuous upskilling. The work world is being reshaped not just by technology, but by how boldly we’re willing to rethink the role of humans and digital teammates in tandem.

So here’s the call: Don’t just delegate. Rethink, recalibrate, and take command of your assistant strategy. The line between winner and also-ran is thinner—and sharper—than ever.

Checklist: are you ready for your cost effective assistant?

  1. Have you mapped your team’s real needs and pain points?
  2. Did you audit your current workflows for bottlenecks and redundancies?
  3. Have you considered both quantifiable and qualitative ROI?
  4. Is your team bought in and ready for change?
  5. Do you have a plan for ongoing training and feedback?
  6. Have you established robust oversight and escalation protocols?

If you answered “no” to any of these, take a step back—rushing could cost more than it saves. Use this checklist as a springboard to deeper self-assessment, and review earlier sections for practical guidance.

Curious about the broader implications? Explore topics like “digital teammate adoption pitfalls” or “AI-powered coworker integration” at futurecoworker.ai.

Where to go next: resources and further reading

Mastering cost effective assistants is a marathon, not a sprint. For deeper dives, check out the Uplift Content 2024 SaaS Case Study Report, the Conference for Administrative Excellence, and the Management Insights: 200 Unique Consulting Case Studies. For hands-on guidance, industry thought leadership, and up-to-date best practices, bookmark futurecoworker.ai.

Tips for staying ahead? Stay critical, audit relentlessly, and never let “cost effective” mean “good enough.” The assistant arms race is just beginning.

Editorial photo of a stack of books, digital devices, and a coffee mug on a worktable
Alt: Resources for mastering cost effective assistants, perfect for readers serious about productivity.


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